Your Positive Collection Partner

What kind of experience will your customers have?

At ERS, customer satisfaction is our top priority. Our company policy advocates treating everyone with professionalism, respect, and dignity, and we actively solicit feedback from customers to ensure they have had a positive collection experience.

Here are just a few consumers and their testimonials about the ERS difference:

“Alicia was wonderful. She was comforting and kind and very helpful. She always returned my calls promptly. Hopefully I will never find myself in this type of predicament again, but if I do I would hope to be able to work with someone like Alicia.”

Jade -- Henderson, NV

“Deanna was extremely nice and I didn't feel like she looked down on me for this mistake. I have not had many experiences with credit companies, but the few I had years ago were rude and unprofessional. Deanna was the exact opposite. She made this embarrassing situation less painful. I was very impressed with her!”

Teresa -- Eagle Mountain, UT

“Angelina was very pleasant and informative making me feel nice after hanging up instead of frustrated like other agencies have made me feel.”

Wendi -- Spokane, WA

“Stacy was AMAZING! I think all debt collectors should be as personable and sweet as Stacy. For the first time, to pay off my debt felt like I was losing a friend.”

Morgan -- Carlin, NV

“I failed to write down the representative's name that I am working with but I'd like to state that I appreciate her professionalism and courtesy. I am an overwhelmed working individual that struggles to take care of all my responsibilities and financial obligations. I appreciate being treated like a human being and not a criminal. I would like to thank her for that!”

Pamela -- Ogden, UT

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