"Express Recovery Services has been one of our leading collection agencies for recovery percentage for several years. The level of honesty and integrity shown to Questar Gas by Express Recovery is above reproach. Their client services personnel are friendly and quick to respond to any inquiries that may arise. We are confident that our customers are treated with courtesy and respect when they are collecting on our accounts based on the feedback we receive from our customers. I would truly recommend Express Recovery Services to anyone in the market for an outstanding collection agency."
Questar Gas Company
"University Medical Billing has been a customer of Express Recovery Services since the company's inception in 1996 and during this time they have provided my business with excellent customer support. UMB had previously used other collection agencies, we have since ceased using their services as the customer services, interaction, and results are stronger with Express Recovery. I can confidently recommend Express Recovery Services as a solid and reliable company and experts in their field."
University Medical Billing
“Express always has time to help us out, answer our questions, etc. Everyone is so helpful, it feels like we’re friends.”
Ridgeline Endoscopy Center
“I always get immediate email responses from client services, they are great.”
South Towne Surgery Center
“Express Recovery Services has been a pleasure to work with. They are very professional with us as their client and with their collection efforts on our behalf. Their recovery rate is higher than our previous collection agency and higher than a competitor that we also use. We are very happy with the relationship and the results!”
Emergency Medical Physicians
“Express really understands us on a personal level. They are always responsive to any question or inquiry we have.”
ENT Specialists
“I love dealing with Express. I feel comfortable calling them if we’ve made a mistake. They never make me feel like my problem is an imposition.”
Primary Care Pediatrics
“Since we switched to ERS we have noticed a huge decline in patient complaints. Express collectors don't seem to resort to bad attitudes and scare tactics and still provide us with better recovery than [our previous agency].”
Medical Arts Center Clinic